Ordering

Step 1
Find a piece of art you would like to have designed for you.  Check out the colors and patterns page to see what is available there.  

Step 2
Contact me by email, phone, or snail mail with your order idea.  See Contact page for info.  If you have hair from a horse that is no longer with you please let me know how much you have and whether it is mane or tail so I can give you a better idea of what is available.  We will discuss what you want and I will give you an estimate of cost.

Step 3
Collect hair from your horse if you wish to have a custom piece of art.  To collect the hair go to the very end of the tail root.  Take hair from the center where it is the longest.  Depending on your order I will let you know how much to collect.  Place a rubber band around the hair and put it all into a plastic bag.  You may wash the tail prior to collecting the hair but there is no need to add any conditioner.

Step 4
Send the plastic bag of hair along with your order form.
Equine Memories
1079 Mt Pleasant
Hays, KS 67601
Download order form HERE.  Requires Adobe Reader.  Click this box if you do not have Adobe Reader.  
If you have trouble downloading the form email equine_memories@yahoo.com and I will send you one.

Receiving

I will let you know when I get the hair.  I will examine it and make sure it will work for what you have in mind.  I will also give you an estimate of when it will be done.

Payment

When you order a custom piece I will ask for at least 1/2 down.  When the item is finished I will let you know and you can pay the other 1/2.  Once the payment has cleared I will send your item.  I accept money orders, personal checks, and Paypal.  Please be aware that personal checks may take up to 2 weeks to clear the bank.

Shipping and Handling

Shipping and Handling is included on your order.  Insurance is also available for the exact amount.  I strongly encourage you to purchase insurance as I can not be responsible for your item once it has left my hands.  I ship USPS.  If you would prefer another shipper let me know and we can make arrangements.



orderingcustomhorsehair_files/Order%20Form%20PDF.pdforderingcustomhorsehair_files/Order%20Form%20PDF_1.pdfhttp://get.adobe.com/reader/shapeimage_1_link_0shapeimage_1_link_1
Photo by CoCo
How To Order How To Order Menu
CHRISTMAS ORDERS WILL BE FILLED ON A FIRST COME BASIS SO SEND YOUR ORDERS IN EARLY!!
 
GIFT CERTIFICATES ALSO AVAILABLE
Menu